How do you cut through the fluff and get to the core of what your guests really want?

What’s the most effective way to connect with me-first guests to provide a more personalized experience? How can hotels foster loyalty and community with transient travelers who are always looking for the next best thing?   

In our latest trends report, we dig deeper into what some of today’s brands are doing to serve society’s growing desire for experiences over things.

We’ve gathered strategies from leading hospitality brands like Marriott, Forbes Travel Guide, Hilton, and Scandic.

Read more about:

  • Strategically applying creative digital experiences to grow advocacy and loyalty with today’s travelers
  • How hotels can capitalize in the erosion of trust in accommodation alternatives like Airbnb
  • Using the power of reciprocity to grow your brands reach and revenue
  • Leveraging technology in travel to capitalize on the experience economy